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Smart Policies About Privacy And Security |
| Key details about how we make sure your information remains private and secure |
| At Coffee Cow.com, we want you
to have the best shopping experience possible. And while it is necessary for
us to collect certain personal information, we respect and protect your
right to privacy. The following is our policy regarding your privacy and the
security of your information. If you have any additional questions or
concerns, please contact us at
CustomerService@CoffeeCow.com. What Information Do We Collect and How? Registration Information Coffee Cow.com keeps track of information in order to give you a more enjoyable, convenient shopping experience. When you register (log in), you will be asked for your email address and a password so that we can provide you access to your account in the future. Before completing your first purchase, we will ask you for your name, phone number, email, billing and shipping addresses. This information, along with your credit card number, is necessary to fulfill your order. In addition, we use this information for internal purposes and to comply with any requirements of the law. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the support of your use of the Coffee Cow.com web site. We may use your email address or phone number to contact you if we have questions about your order. We may also use your email address to notify you about new services or special promotional programs, or send you offers or information if you have opted-in. Emails are sent only to customers who have chosen to receive them. At any time, you may stop receiving these emails if you desire. Logging in does NOT obligate you in any way to CoffeeCow.com. In addition, we will keep track of past purchases you have made to provide you with a personalized profile of your shopping history. However, all information not necessary to fulfill your order is optional. Note: It is not necessary to provide us with information to view our site. Non-Edible Cookies In revolutionizing the way you shop, Coffee Cow.com uses new technologies to better serve our customers. Like many web sites, we use "cookies" so you can best experience our site and the Internet. Cookies are bits of electronic information placed over the Internet onto your computer. A cookie assigns a unique tracking number to each computer accessing our site. Through cookies we can customize our site and advertisements to your individual preferences in order to create a more personalized, convenient shopping experience. For example, cookies let us know that you are a prior customer so that we may tailor information for you and provide certain features or advertisements that are more likely to interest you. Cookies used for our web site or emails do not store personally identifiable information about you or your finances. Most browsers can be set to prevent cookies or to notify you when one is being placed. Although cookies are not necessary to view our site or receive advertisements from us, Coffee Cow.com recommends their use for the best experience possible. Server Logs In an effort to make our site as effective and enjoyable as possible, the computers that operate the site will collect certain information each time you visit the site and store these statistics in server logs. These statistics do not identify you personally, but will give us information regarding the type of user who is accessing the site and certain browsing activities of that user. Information collected in this way includes the IP address of the user accessing our site (i.e. the unique I.D. number of the user's computer), the type of browser (Internet Explorer, Netscape, etc.) and operating system (system software) used to access our site, the website the user last visited before linking to our site, how long the user accessed our site in any given session, and the date and time of access. We may make extensive use of these non-personally identifiable aggregated data in order to understand how our site is being used in order to develop, promote, and expand our business. Children's Privacy and Parental Controls Our site is intended for use by general audiences that are 18 years of age and older. If you are not 18 or older, please do not use our site. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors. How You Can Access and Edit Your Registration Information or Remove Yourself From Our Newsletters, Updates & Reminders Lists You are able to review and edit your account information from our site at any time. If you have already registered with us, click here to access your information. Our mailing lists and email notification are available on an opt-in basis. If you would like to opt out of all email communication, click here. If you would like to restrict our use of your information, contact us in one of the ways provided below. While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete customer information if we can't reasonably accommodate a requested restriction. With Whom Do We Share Your Information? Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described in this policy and with our parent, Coffee Cow, Inc. and other subsidiaries controlled by Coffee Cow, Inc. that are subject to this Privacy Policy. Service Providers Coffee Cow.com may use various outside agencies (third party service providers) to make our website operate as smoothly as possible. For example, we may use third parties to host our website, operate various features made available on our website, send emails, analyze data, provide search results and links and assist in fulfilling your orders. Some of these third parties may need access to your information in order to make the services provided through our website work. Information will only be disclosed to these service providers on a need to know basis, and they will only be permitted to use such information for the purpose of providing the particular services provided by such entities in connection with our website. Third Party Marketing Companies Coffee Cow will NEVER provide our postal mailing list (consisting of customer names and postal mailing addresses, or e-mail addresses) to other companies whose products we believe may be of interest to you. Is There Any Other Way That User Information Might Be Disclosed? Coffee Cow may disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when Coffee Cow.com or Coffee Cow, Inc., in their sole discretion, deems it necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction or to enforce or apply our web site terms of use. Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control. Other than as described in this Privacy Policy, we will not share or disclose your information to anyone. How We Protect Your Information Coffee Cow.com is committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our web site reduce the likelihood of security problems to a level appropriate to the type of data involved. Our site encrypts your credit card number and other personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies may be subject to disciplinary action, including possible termination and civil and/or criminal prosecution. Secure Shopping at Coffee Cow We use SSL and Verisign encryption technology, digital certificates, secure commerce servers, and authentication to ensure that your personal information is secure online. We also have employed
Hacker Safe software services to
continually monitor CoffeeCow.com for any security vulnerabilities 24 hours,
7 days a week. The Hacker Safe logo provides you with an extra level of
comfort that your information is secure. |
