Exchanges / Returns
Products purchased from CoffeeCow are the highest in quality and value unless otherwise noted. If you are not completely satisfied, you may return the product to CoffeeCow in its original packaging within 30 days from the date of purchase.
Please include a copy of your delivery slip and the reason for your return. Upon receipt and inspection of the returned item, a refund is processed. If the product is received and not in the original packaging, missing parts, manuals, etc., CoffeeCow reserves the right to charge a restocking fee.
- This policy does not include special order or clearance items.
- The customer is responsible for the return shipping cost.
- Original shipping cost is non-refundable.
If CoffeeCow made a mistake with your order, CoffeeCow will arrange for replacement or return at CoffeeCow's expense.
Please send returns to:
51 Alpha Plaza
Hicksville, NY 11801